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Delivery & Handling

We have 2 delivery options available for the UK:

Express delivery: £6.95

Select express delivery if you need your items within 5 working days

Standard delivery:£2.95

Select standard delivery if you can wait longer than 5 working days. We sometimes deliver earlier then the 5 days, but never longer than 10 working days. 

We offer worldwide shipping via Fedex. Please contact us about pricing.

We have 2 different timescales due to the orders coming in. We can only make a certain amount of orders a day. Selecting express delivery pushes your order to the front of our que.

We send parcels over £20 recorded delivery

It is important to put the date your tops are needed on your order forms. If you don't tell us - we wont know! You are able to put a delivery date onto your order form and we understand the importance of getting your parcel to you within this time.

It is important to remember all tops are personalised by hand, we normally give 1 working day for you to check spellings on your order as we cannot change them when they are printed.

We keep proof of posting and tracking numbers, so if you need a parcel tracked please contact us.  This does not affect your statutory rights.

If an item does not arrive with you after we have sent it, we will not issue a refund, but send out identical products to the ones originally ordered. Please note if you order from us and do not let us know a delivery date, your order may need to be refunded and your order cancelled. Cancellation may include a charge, as we have found cases where we have made the tops ready to go out, only to be told they were meant to have arrived the same day without prior knowledge. We in cases like this, would deduct the costs of labour and the cost of wasted t-shirts from your refund, as the responsibility lies with you to inform us of delivery dates.

international postage

If your thinking of purchasing our products, but you live outside the uk. Never Fear. If you contact us we will send you a quote of postage, please do allow a longer waiting time on products. 

 

Love Holiday Hen