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Delivery Information

We have 2 delivery options available for the UK:

Express delivery: £6.95

Select express delivery if you need your items within 5 working days

Standard delivery:£2.95

Select standard delivery if you can wait longer than 5 working days. We sometimes deliver earlier then the 5 days, but never longer than 10 working days. 

Selecting express delivery pushes your order to the front of our queue. In most cases a next day delivery service is used, however isn't guaranteed. 

We send parcels over £20 recorded delivery. 

 

International postage

International postage is available. Delivery times abroad average to about 14 working days from ordering to arrival.


Further Information

It is important to put the date your tops are needed on your order forms. If you don't tell us - we won't be aware of any urgency your order may have. You are able to put a delivery date onto your order form and we understand the importance of getting your parcel to you within this time and aim to get every order we received made and sent for the event date given.

It is important to remember all tops are personalised by hand, we normally give 1 working day for you to check spellings on your order as we cannot change them when they are printed. 

We keep proof of posting and tracking numbers, so if you need a parcel tracked please contact us.  This does not affect your statutory rights.

If an item does not arrive with you after we have sent it, we will not issue a refund, but send out identical products to the ones originally ordered. Please note if you order from us and do not let us know a delivery date, your order may need to be refunded and your order cancelled. Cancellation may include a charge, as we have found cases where we have made the tops ready to go out, only to be told they were meant to have arrived the same day without prior knowledge. We in cases like this, would deduct the costs of labour and the cost of wasted t-shirts from your refund, as the responsibility lies with you to inform us of delivery dates if the event date falls within the delivery option you chose.

International postage

Internation postage is available. Delivery times abroad average to about 14 working days from ordering to arrival.

 

FOR FURTHER INFORMATION, PLEASE EMAIL US: SALES@HOLIDAYHEN.CO.UK, OR CALL US: 0117 9245204